Oksana, I would like to personally thank you for sending me to your office in Lugansk for help with my previous trip to Ukraine. Maria was very professional and very attentive to all the support details of my trip. I never felt out of touch the whole time I was there, I knew if I needed directions, advice, taxi, reservations or anything that Maria was right there to help……Alex her driver was very helpful and knowledgeable……they made me feel welcome and like family, it was one of the best travel experiences I’ve ever had. The dates Maria arranged for me were very classy and intelligent ladies and I enjoyed each one. She or another interpreter was there every day to help me in conversations, ordering food, taxi’s, you name it……..I think any one planning a trip to Lugansk would be totally happy with there experience or should be……walking the streets of Lugansk is like walking among women who belong on TV or in fashion magazine. People don’t always hear the good side of the Lugansk reputation, but my experience there is something I’d love to repeat one day and advise other Americans to try………thank you again! You Lugansk office (Maria) is outstanding! David Project Leader Balad, Iraq 281 669 5270 Clemon.Howell(at)kbr(dot)com